How can we help?

Have a question about your account, privacy, or using Lumina? Write to us.

Contact us

For questions about your account, privacy, or using Lumina — write to us and we'll get back to you.

[email protected]

Frequently asked questions

What is Lumina?

Lumina is a women's health community platform. You can search past conversations, see what came up repeatedly, and continue the conversation in a community.

How much does Lumina cost?

Lumina is free.

Which languages is Lumina available in?

The product is currently available in Hebrew.

Which devices can I use?

iPhone, Android, and the browser.

How do I delete my account?

In the app: Settings → Account → Delete Account. If you can't access your account, write to [email protected]. Under the current privacy policy, data is deleted within 30 days.

How is my data used?

Lumina collects the data needed to operate the service, moderate content, and improve the product. You can use a nickname without publishing your real name, and Lumina does not sell your data to advertisers. Full details are in the privacy policy.

How is AI used?

AI helps with moderation and with organizing conversations, so it's easy to see what came up repeatedly and what was different. The knowledge itself comes from women and the experience they shared.

Does Lumina give medical advice?

No. Content on Lumina is based on personal experiences and conversations between women. It is not medical advice, a diagnosis, or a treatment recommendation.


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